Terms & conditions

Last updated: 12 June 2026

These terms ("Terms") govern your access to and use of Chartself (the "Service"), operated by Chartself ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Not financial advice. Chartself is a journaling and analytics tool only. Nothing in the Service — including AI-generated reports, insights, "key insights," risk scores, or any statistics — constitutes financial, investment, trading, tax, or legal advice. We are not a broker, dealer, exchange, fund manager, or licensed financial advisor, and we do not execute trades or hold funds on your behalf. Trading involves substantial risk of loss and is not suitable for everyone. You are solely responsible for your own trading and financial decisions.

1. Eligibility and account

You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use Chartself. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must provide accurate information when registering.

2. The Service

Chartself provides tools to record, organize, and analyze your own trading activity, including but not limited to: trade logging, CSV import, performance analytics, equity curve tracking, risk-rule tracking, psychology/behaviour analysis, and optional AI-powered features.

We may add, change, suspend, or remove features at any time. We do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

3. Subscription plans and billing

Chartself offers a Free plan and paid Pro / Elite subscription plans, billed monthly via Stripe. By subscribing, you authorize us (via Stripe) to charge your chosen payment method on a recurring basis until you cancel.

Cancellation. You may cancel anytime from Settings. Your subscription remains active until the end of the current billing period; no partial refunds are provided for unused time.
Upgrades. Upgrading from Pro to Elite is billed with prorated charges for the remainder of the billing cycle.
Price changes. We may change subscription prices with reasonable advance notice. Continued use after a price change takes effect constitutes acceptance of the new price.
Refunds. Except where required by law, fees are non-refundable.

4. Bring-your-own-key (BYOK) AI features

AI-powered features require you to supply your own API key for a third-party AI provider of your choice. By enabling these features, you acknowledge and agree that:

You are responsible for obtaining the API key, complying with that provider's terms of service, and for any costs charged by that provider
We act only as a conduit to send requests to the provider you select using the key you provide
AI-generated content (reports, insights, trade logging suggestions, chat responses) may be inaccurate, incomplete, or misleading, and must be independently verified before being relied upon
We are not responsible for the availability, output, or policies of any third-party AI provider

5. Your content

You retain all rights to the trade data, notes, and other content you submit ("Your Content"). You grant us a limited license to host, store, process, and display Your Content solely for the purpose of operating and improving the Service for you. You are responsible for ensuring Your Content does not violate any law or third party's rights.

6. Acceptable use

You agree not to: (a) use the Service for any unlawful purpose; (b) attempt to gain unauthorized access to the Service or other users' data; (c) reverse-engineer, scrape, or resell the Service without permission; (d) upload malicious code; or (e) use the Service to provide financial advice to third parties while representing it as the Service's output without appropriate disclaimers.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY ANALYTICS, CALCULATIONS, OR AI OUTPUT WILL BE ACCURATE, COMPLETE, OR ERROR-FREE. YOU USE THE SERVICE, AND MAKE ANY TRADING OR FINANCIAL DECISIONS, ENTIRELY AT YOUR OWN RISK.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHARTSELF AND ITS OPERATORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR TRADING LOSSES, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 3 MONTHS PRECEDING THE CLAIM, OR (B) USD $50.

9. Indemnification

You agree to indemnify and hold harmless Chartself and its operators from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Service, Your Content, your violation of these Terms, or your trading or financial decisions.

10. Account termination

You may delete your account at any time via Settings, which immediately and permanently erases your data as described in our Privacy Policy. We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or for any other reason with reasonable notice where practicable.

11. Governing law

These Terms are governed by the laws of Malaysia, without regard to conflict-of-law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia, unless otherwise required by applicable consumer protection law in your jurisdiction.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

Contact. Questions about these Terms? Email support@chartself.com.